POKAIR delivery
From our door to your counter.
This customer-facing framework is ready for your actual carriers, service regions, costs, delivery estimates and return terms.
Policy framework
Shipping and returns, made readable.
Replace every placeholder with approved operational and legal policy before launch.
Where do you ship?
List active Shopify Markets, excluded addresses and any regional limitations.
When will my order arrive?
Separate order-processing time from carrier transit estimates, and explain that delivery windows are estimates where legally appropriate.
What is the return window?
Insert the approved window, condition requirements, packaging rules, return-shipping responsibility, restocking terms and exclusions.
When is a refund issued?
Describe inspection and refund timing, original-payment processing, shipping-fee treatment and customer notification.